The piano is one of the most complex instruments. It is built of more than 12,000 parts, of which 10,000 are moving. Most parts of piano action (the mechanism between the keyboard and the strings) are small, precise parts that need to be installed in a very small tolerance for proper operation.

When a piano is out of tune, we usually say: »Call a piano tuner.« Piano tuning is about adjusting the tension of the strings of an acoustic piano so that the musical intervals between the strings are tuned. We need a tuning key, a tuning wedge and an electronic tuner for better results to tune the piano.

However, when the piano string breaks or when the piano has a very sharp tone despite the tuning, or the piano may be very difficult to play, then more specific knowledge of the piano technician and special tools will be required.

Many materials in piano are made to withstand heavy loads and have a long life. To achieve that we have to provide suitable conditions fort he piano and regular and proper service.

All piano technicians are piano tuners, but not all piano tuners are piano technicians.

Every piano owner knows that the instrument needs to be tuned once a year, but proper care of a piano is a bit more complicated. It requires knowledge, tools and skills that not every piano tuner has.

A piano technician can do a variety of work on your piano at home – the instrument is first cleaned and inspected, if necessary the action is regulated or voicing can be done to the piano and at the end finally the piano is tuned.

You can read more about individual procedures of piano service here.

Piano tuning can be learned by anyone with a little “vein” and a lot of patience, and a piano technician learns and perfects his whole life.

In the family owned company called Benton, in addition to selling, moving, renting pianos we also offer a complete service for pianos – from regular maintenance, service and tuning at your home, stage or school classroom throughout Slovenia or in our modern technologically equipped piano workshop.

Jožef Benda – piano technician, founder and director of the Benton Piano Salon, learned the craft from his father, the well-known Slovenian organ maker Andrej Benda. He is a wood technician and a certified piano technician. Today, for more than 30 years on his independent path, he has already completed countless tunings, services, renovations and restored pianos, harpsichords, harmonies and other instruments which he has revived.

Matic Benda – a piano technician who continues the family tradition. He has been fascinated by pianos and piano workshops since he was a child. Few years ago, he also successfully completed the Yamaha Master Technician program in Germany. He also completed a master’s degree in Mechanical Engineering and contributed to the company with a wealth of knowledge that helps us develop new technologies for even more precise work in our piano workshop.

If you are still looking for the perfect piano for you, now is the right time to find out who will service your instrument during the warranty period.

If you have any questions or want your instrument to be inspected and serviced by a specialized piano technician, give us a call and we will be happy to help you keep your piano quality and good tone for many years to come.

Read more Interesting facts about Pianos